Terms and Conditions

  • Full payment of all accounts is due at the completion of the move unless by prior arrangement.
  • Payment by direct deposit should be arranged immediately (let us know beforehand if you intend to pay by direct deposit and we will give you our bank account details) and we allow this payment method in good faith. Credit will not be extended under any circumstances.
  • For interstate moves a deposit may be required at the time of booking with the balance payable at completion.
  • In the case of telephone or email quotations, we reserve the right to charge in addition to the quotation if circumstances are found to be different to that described.
  • It is the responsibility of the customer to ensure all items are packed and ready to be moved on the morning of the move, with no undue delay caused. We will happily pack and supply packing materials, but if this has not been included in our original quotation we will be obliged to charge an additional fee.